About S.W.C.

Based in Queensland Australia, Stephen Wren Consulting has provided unique and strategic training partnerships across the continent for some of Australia’s most prominent brands and outlets.

Executives, Team Leaders and Sales Professionals looking beyond mere theories and fad management concepts are finding that SWC’s strategies, sales protocols and methods are proving instantly useable and competely relevant to the challenges facing retail environments nowadays. Additionally, they create gross profit.

Stephen’s philosophy is based on pro-activity where the notion of change is concerned. What is the best way to handle change? According to Steve, there are plenty of good answers but only one great answer; and that’s to “cause it.” “We’re only as strong as what we tolerate,” he says.

Summing up his feelings and the spirit of his partnerships, Steve says, “There is no greater dignity than that of being trusted as a professsional sales consultant. There is no greater reward to me than to see professionals prosper and to know that I contributed in some way.” The one factor in our businesses we can totally control” he says, “is the quality of the way our agents choose to portray us. This is a far worthier concept to invest in than throwing money at marketing strategies and handing the prospects they create to an illprepared sales team who are at the mercy of customers who have more choice, more intel and are far less loyal than ever before in the history of retail”

The Chemistry of Selling” is Steve’s first book and will be available to purchase through this website in April 2012. If you only ever read one book on effective selling, this should be it. Possibly the only book you’ll ever need. The subject matter is acutely relevant, it pulls no punches and offers things to do and say that creates sales and fosters customer loyalty – NOW!

Processes are generic, even great ones. but chemistry is an individual thing that creates an instant point of difference.

Adam Phillips

Good afternoon Steve,

Thanks for your time, it was fantastic to talk to you and I appreciate your candour.
I may use some of the time I now have on my hands to revisit more of your previous ‘STUFF’ editions, they may help me to maintain my mental energy as I go with the flow of the tide before making my way out of the rip and back to the beach at the right point in time. I mentioned I have some favourites, I have attached a few of them.
At this time when you are looking to change some of your methods due to the circumstances, please don’t change your own personal mission statement or modus operandi, Steve. Because that shaped your material which is still being referred to years later by people such as Paul Dove, Rory Cummins and myself.

Take care, be there for your family and friends in these uncertain times and remember to appreciate the little things.

Kind Regards,

Adam Phillips

Fleet Sales – Manager
Ph: 07 5583 6888
Fax: 07 5583 6879
http://www.grandmotorstoyota.com.au

Ryan Noyes

Hey Steve,

The March Stuff newsletter was awesome!
Not only the most important STUFF bulletin to date but I think it was the best one yet mate!

Thanks for sharing, look forward to seeing you soon.

Ryan Noyes
Sales Manager
Lexus of Indooroopilly

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